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Privacy Policy

AE Marine Ltd. (trading as “Ellul Charter”)

Last updated: 19/02/2026

At AE Marine Ltd. (trading as “Ellul Charter”), we value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, store, and share your data when you interact with us, whether that’s through our website, via email, or when booking a vessel charter. Our approach complies with the EU General Data Protection Regulation (GDPR) and the Maltese Data Protection Act (Cap. 586).

Who controls your data

The data controller is AE Marine Ltd., a company registered in Malta (Company Registration Number: C 109901), with registered office at 42, Triq Sant’Agata, Sliema, SLM 1012, Malta. You can contact us regarding your personal data at ellulcharters@gmail.com.

What information we collect

We collect information that you voluntarily provide to us, such as your name, email address, phone number, and any other information you choose to share via our website or email. When booking a charter, we may also collect additional information necessary to provide our services, such as passenger details, identification documents, and payment information.

In addition, we automatically collect technical information when you use our website, such as IP address, browser type, device information, and website usage logs. Cookies and similar technologies are also used; details are available in our separate Cookie Policy.

How we use your information

We use your personal data for specific purposes depending on the type of information provided:

  • Name and contact details – to provide customer support, manage bookings, prevent fraud, and ensure we deliver the service you expect.
  • Contact history – to respond to queries, provide support, and train our staff to improve service quality.
  • Payment information – to process transactions securely via our trusted payment providers.
  • Passenger or charter details – to comply with maritime regulations, manage vessel charters, and provide the requested services.
  • Device and technical data – to improve website functionality, protect against fraud, and maintain the security of our systems.

We only process your data where we have a lawful basis, such as the performance of a contract, compliance with legal obligations, legitimate interests (such as fraud prevention), or your consent (for marketing or non-essential cookies).

How long we keep your data

We retain personal data only as long as necessary for the purpose for which it was collected. For example, booking and payment records are kept for up to 10 years to meet accounting and tax obligations, while marketing data is retained until you withdraw consent. Technical logs are generally stored for up to 12 months. We may retain data longer if required by law, to resolve disputes, or to prevent fraud.

Sharing your data

We do not sell your personal data. However, we may share your information with third parties who provide services to us, such as:

  • Payment processors
  • Professional advisors and accountants
  • IT service providers
  • Insurance providers
  • Marinas, port authorities, and regulatory bodies when legally required

We may also disclose personal data in response to court orders or to protect our legal rights. Where we share information, we ensure that the recipient uses your data only for the intended purpose and in compliance with GDPR.

When sharing data outside the European Economic Area, we use appropriate safeguards, such as transfers to countries with EU adequacy decisions or standard contractual clauses approved by the European Commission.

Your rights

You have the following rights under the GDPR:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request erasure of your data (“right to be forgotten”)
  • Request restriction of processing
  • Object to processing based on legitimate interests
  • Receive your data in a portable format
  • Withdraw consent at any time

To exercise your rights, please contact us at ellulcharters@gmail.com.

If you believe your data has been processed unlawfully, you have the right to lodge a complaint with the Information and Data Protection Commissioner (IDPC) in Malta at https://idpc.org.mt.

Security of your data

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or disclosure. These measures include secure servers, access controls, encryption where appropriate, and staff confidentiality obligations.

Automated decision-making

We do not engage in automated decision-making or profiling that produces legal or similarly significant effects.

Cookies

Our website uses cookies and similar technologies to improve user experience. For details on the types of cookies we use, their purposes, and how to manage them, please refer to our separate Cookie Policy.

Updates to this Privacy PolicyWe may update this Privacy Policy from time to time. The most recent version will always be available on our website.